Shipping, Returns & Refunds

Garmin provides a streamlined approach to shipping and returns designed to make online shopping clear, convenient, and dependable. When placing an order through the official website, standard shipping is included at no additional cost, helping customers avoid unexpected fees during checkout. For orders totaling $199 or more after discounts or promotions, most eligible items can qualify for free second-day shipping, offering faster delivery without extra charges. Certain products, such as some marine devices or orders shipped to PO boxes, may not be eligible for expedited shipping due to regulatory or logistical constraints.

International shipping fees vary depending on the destination and selected shipping method. Customers outside the United States may be responsible for paying duties, taxes, customs fees, or brokerage charges as required by their local authorities. These fees are not included in Garmin’s pricing and must be handled by the recipient. Additionally, some items, such as certain accessory batteries, may face shipping restrictions that necessitate ground delivery or alternative methods, potentially affecting transit times.

Garmin ships to all states within the continental U.S., as well as Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands. Customers are responsible for ensuring their shipping addresses are accurate at the time of checkout, as changes cannot be made once an order is processed, and carriers cannot reroute shipments. Customers seeking tax-exempt purchases are encouraged to contact Garmin in advance to provide proper documentation before completing an order.

Order tracking is available online, allowing customers to monitor the progress of purchases, repairs, and returns in real time. From order placement through delivery or the start of a return to completion, these tools give clear visibility into each transaction, helping users manage expectations and address potential issues quickly.

Garmin accepts returns for products purchased directly from Garmin.com within 30 days of delivery, provided the items are unused, unaltered, and in their original condition. Products that have been opened, activated, customized, downloaded, or modified are generally ineligible for refunds. Customers can initiate returns through an online request system, which provides step-by-step instructions and necessary authorization to ensure the return process is smooth and efficient.

For items purchased from third-party retailers or online marketplaces, returns must be handled according to the original seller’s policies. Each retailer establishes its own timelines, restocking fees, and procedures, and Garmin cannot modify these rules. Customers should consult the point of sale directly for specific guidance regarding returns or exchanges.

By offering complimentary standard shipping, qualifying expedited options, clear international guidelines, and organized return procedures, Garmin aims to make online shopping straightforward and reliable. Tracking tools provide added convenience, allowing customers to monitor the status of orders and returns from start to finish. For further questions about shipping, orders, or returns, Garmin can be reached via email at OfficialGarmin@outlook.com or by phone at (626) 502-6376.