Warranty Information

Garmin provides a Consumer Limited Warranty that defines the protection available to customers and specifies the conditions under which products are covered. For most non-aviation devices purchased from Garmin or authorized dealers, this warranty ensures that the product will be free from defects in materials or workmanship for one year from the original date of purchase. If a covered defect arises during normal use within this period, Garmin will determine whether to repair the device or replace it with an equivalent product. The warranty includes parts and labor at no cost to the customer, though shipping the product to an authorized service center is typically the customer’s responsibility.

The warranty applies to failures caused by manufacturing defects but does not cover cosmetic damage, routine wear, or consumable components such as batteries, unless the battery fails due to a defect. Damage resulting from accidents, misuse, neglect, exposure to liquids, fire, or other external causes is excluded. Any product that has been modified, opened, or repaired by unauthorized parties is not eligible for warranty service. Products damaged by third-party accessories, including non-Garmin power or data cables, are also excluded. Garmin may refuse warranty claims for products purchased or used in violation of applicable laws.

Garmin navigation and positioning devices are intended for general recreational or travel use and are not designed for applications requiring exact measurements of location, distance, elevation, or terrain. Map and geographic data may not always be complete, current, or accurate. The performance of satellite-based devices can be affected by environmental conditions or interference from nearby devices using similar frequencies, potentially reducing accuracy and signal quality.

The remedies provided under this warranty are exclusive and replace all other express or implied warranties. Garmin disclaims implied warranties, including merchantability or fitness for a particular purpose, to the extent allowed by law. In jurisdictions where such disclaimers are not permitted, any implied warranties are limited to the duration of this warranty. Garmin is not responsible for incidental, indirect, or consequential damages arising from the use or inability to use the product, although some regions may grant additional rights to customers.

During the warranty period, Garmin may repair devices using new or recertified parts, replace them with new or equivalent units, or in some cases, refund the original purchase price. Repaired or replaced items are covered for either ninety days or the remaining term of the original warranty, whichever is longer. Customers are encouraged to consult troubleshooting resources online before requesting service, and if problems persist, they should contact an authorized service center in their country of purchase. In the United States, support is available by phone at (626) 502-6376 or email at OfficialGarmin@outlook.com.

International warranty services are subject to local laws, regulations, and product availability. Garmin may offer repairs or replacements with comparable models or require products to be sent to authorized service centers in the country of purchase. Customers are responsible for complying with import/export regulations and covering any associated duties, taxes, or shipping costs. Products purchased from unauthorized resellers, including online auction sites, are not covered under this warranty. Proof of purchase from an authorized retailer is required for all claims.

Certain product categories, such as marine electronics, aviation equipment, RV devices, and audio products, may have separate terms or additional conditions, which are detailed on Garmin’s official warranty pages. In countries like Australia, this warranty supplements statutory rights under the Australian Consumer Law, providing customers with remedies for major failures or products not meeting acceptable quality standards. Overall, Garmin’s Consumer Limited Warranty provides clear guidance on coverage, exclusions, and procedures, giving customers confidence when purchasing and using Garmin products.